Privacy Policy

Effective Date: November 23, 2024

ReFER ("ReFER," "we," "our," or "us"), a service of Critical Hits, LLC ("Critical Hits"), values the privacy of individuals who use our services (the "Services"). This Privacy Policy explains how we collect, use, and protect your information, and outlines your rights and choices. By accessing or using the Service, which includes our https://refer-codes.com (collectively, the "Website"), you consent to the practices described in this Privacy Policy. For additional terms governing your use of ReFER, please refer to our Terms of Service.

Information We Collect:

We collect information from you in the following ways:
1. Information You Provide:
   • Registration Information: When you create an account with ReFER, we collect your email address. If you choose to sign up using Google, we may also collect additional information that Google exposes, such as your name, profile photo, and any other details associated with your Google account.
   • Referral Codes and Links: If you add referral codes or links to your account, these are associated with your profile and made publicly available.
   • Subscription Information: If you subscribe to any of our subscription tiers, we collect and store details about your chosen tier, payment information, subscription status, and any changes to your subscription, such as cancellations, upgrades, or downgrades. This data helps us manage your subscription and provide you with access to the appropriate Services.
   • Communications: When you contact us directly (e.g., via email, social media, or forms), we may collect your name, email address, phone number, message content, and any attachments you provide.
2. Information We Collect Automatically:
• Device Information: We collect data such as your IP address, browser type and version, operating system, language, and referring credentials.
• Usage Information: We collect data on actions you take within the Services, including page views, clicks, search terms, interactions with referral codes and links, and engagement with emails (e.g., opens and clicks).
• Cookies and Tracking Technologies: We use cookies, tracking pixels, and similar technologies to understand your interactions with the Services. Session cookies expire when you close your browser, while persistent cookies remain until manually deleted or expired. You can manage cookies through your browser settings.
3. Information From Third Parties:
   • Third-Party Services: If you link your ReFER account to a third-party service (e.g., Google), we may receive the same types of information you provide directly, such as your name, email address, profile photo, and any other details shared by the third-party service.
   • Third-Party Partners: We may also receive demographic data or fraud detection information from our partners to enhance our Services.

How We Use and Share Your Information

We use the information collected to provide, enhance, and secure our Services:
1. Service Delivery and Improvement
• Provide the Services you request and ensure their proper functionality.
• Research and develop new features and improvements.
• Perform analytics, troubleshooting, and testing.
2. Subscription Management
• Manage your subscription, including processing payments, cancellations, upgrades, downgrades, and ensuring you have access to the appropriate features based on your subscription tier.
• Handle any issues related to your subscription, such as payment failures, subscription status changes, or disputes.
3. Communication
• Notify you about updates, features, and offers.
• Respond to your inquiries and support requests.
• Manage marketing communications, which you can control via your notification preferences or the "Unsubscribe" link in emails.
4. Safety and Security
• Authenticate users and prevent fraud or abuse.
• Respond to legal requests, enforce terms, and protect against harm to users or third parties.
5. Business Transactions
In the event of a business transaction (e.g., merger, acquisition, or sale of assets), your information may be transferred as part of the assets. Such transfers are subject to this Privacy Policy.

Your Choices:

• Access and Updates: You can update or terminate your account via the Account Settings page or by contacting us at support@refer-codes.com.
• Account Termination: Upon account termination, we deactivate your account but may retain certain data as required by law or for legitimate business purposes (e.g., fraud prevention, troubleshooting).
• Cookies and Tracking: Manage your cookie preferences via your browser settings. Note that disabling cookies may limit certain features of the Services.

Links to Other Websites:

The Services may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. This Privacy Policy applies solely to information collected by ReFER.
When accessing the Services through another website or application, refer to their respective privacy policies.

Data Security:

We implement reasonable security measures to protect your information. However, no system is entirely secure, and we cannot guarantee the absolute security of your data.

Children's Privacy:

ReFER is not directed at children under 13, and we do not knowingly collect personal information from them. If you believe a child has provided us with personal information, please contact us at support@refer-codes.com, and we will take steps to remove it.

Changes to This Privacy Policy:

We may update this Privacy Policy periodically. Any changes will be reflected on this page with an updated effective date. Please review this Privacy Policy regularly to stay informed about how we protect your data.

Contact Us:

If you have questions or concerns about this Privacy Policy or our practices, please contact us at:
Email: support@refer-codes.com
Mailing Address: 9624 Bailey Road Suite 290 Cornelius, NC 28031-6120